Shipments

    • General information

All orders are prepared within 48 business hours from the date of order confirmation. Normally, as long as the merchandise is in stock, we prepare and ship it in less than 24 hours. This may vary during sales and promotional seasons. We will try to be as fast as possible, but if you think your order is running late, you can contact us using the form below.

Important note*: Due to the saturation of courier companies during the Black Friday, Cyber ​​Monday and Christmas periods, it is possible that some shipments may experience a slight delay in delivery. If your order has not been delivered within a reasonable time, please contact us .

  • We ship to all of Spain*.
  • For shipments, the courier company in charge of the distribution and transport of all our orders is GLS. For any comment, suggestion or query, contact us .
  • Shipments cannot be made to post office boxes.
  • When we have shipped your order, you will receive an email with a link to track it. In case of absence, the courier will contact you to agree on a schedule that best suits your preferences.
  • Orders of €50 or more that have enjoyed free shipping will incur a €4 handling fee if the order is returned.

    • Costs and delivery time

SPAIN (PENINSULA)

  • Copras over 50 € - FREE SHIPPING
  • Purchases less than €50 - €4
  • Delivery term
    • Standard: Once the order is prepared, the shipping time is 24 to 72 business hours.
    • Express: Once the order is prepared, the shipping time is 24 business hours.

PORTUGAL

  • Purchases over €70 – FREE SHIPPING
  • Purchases less than €70 - €6.95
  • Delivery term
    • Standard: Once the order is prepared, the shipping time is 3 business days.

BALEARIC ISLANDS

  • Standard Shipping - €15
  • Delivery term
    • Standard: Once the order is prepared, the shipping time is 3 business days. For shipments to the Balearic Islands, the process may take up to an additional 48 hours.

At the moment, we do not ship to areas outside the European Union, nor do we ship to the Canary Islands, Ceuta and Melilla, but we are working to be able to do so as soon as possible.


We make Personalized Jewels by hand and especially for each client, that is why they have different production and delivery times that are specified in the file of each Jewel.

PICKED UP AT THE STORE

If you are from Valencia you can select the "Pick up in store" option completely FREE. We will notify you when it is ready to be removed. Normally, it will be ready within 24 business hours from the date of order confirmation. If your order has not been prepared within a reasonable time, please contact us .

The store pick-up service is FREE.

*EXCEPTIONS:

For logistical reasons, shipments to the following countries are not available at the moment:

Andorra, Spain (Canary Islands, Ceuta and Melilla)