Orders and Payments

Product Availability

The selection of products offered on www.cobaltoaccesorios.com is valid as long as the products are visible on the website, with the limits of available stock.

Placing the order

To place an order it is necessary to connect to www.cobaltoaccesorios.com. You must add the product you wish to purchase to the basket, according to the instructions on the screen, completing the supplied order form for this purpose and validating it. It is essential that the data on the billing and shipping form be correct, since Cobalto Accesorios will reproduce exactly what is written, without changing letters, capital letters, punctuation marks, etc. All the specifications, and other details that the buyer wants in the product, must be transmitted at the time of placing the order. In the event that the client does not specify his customizations, Cobalt Accessories will choose the details by default, without the client being able to reject it. Cobalto Accesorios will not be obliged to ask the customer for the data that may be missing in their order for the manufacture of the product. However, Cobalto Accesorios may, in cases where it can detect an error, contact the client at the email that he has provided in the form to request clarification of the data that may be missing. In this case, the delivery period will be suspended, and will resume when the client responds to the request made by Cobalto Accesorios. If in the previous case, and after 60 days have elapsed from the request for additional information by Cobalto Accesorios, the buyer does not send any response, the order will be considered canceled, and the price will not be refunded.

Once the customer places the order, including all the details and specifications he wants, and has paid the price, and therefore the purchase order has been validated, no changes will be accepted. You will have 30 days to make the return in its original box and with all the elements contained in the package sent.

The prices and offers presented on the website are valid solely and exclusively for online orders made at www.cobaltoaccesorios.com, and may not coincide with the current prices and offers in other stores associated with Cobalto Accesorios. The validation of the order by the client expressly implies knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by Cobalto Accesorios constitute proof of all the transactions carried out between Cobalto Accesorios and its customers. Cobalt Accessories will file the electronic document in which the contract is formalized and it will be accessible. Once the purchase has been made and as soon as possible, always before 24 hours have elapsed from the execution of the purchase, Cobalto Accesorios Customer Service will send you proof of purchase by e-mail.

Payment

Cobalto Accesorios offers you various means of payment so that you can choose the one that suits you best or best suits your needs: Payment by Credit Card: you can use Visa, MasterCard, Amex. In the event that the POS informs of the denial of the card, the order will be automatically cancelled, informing the customer of the cancellation online. For payments made with cards issued outside of Spain, the issuing bank must be covered by the Secure Electronic Commerce Security Protocol (CES). Payments with cards that do not meet this requirement will not be accepted. We also have express methods, Shop Pay, Google Pay, PayPal and Apple Pay.